Terms and Conditions, Policies
BILLING, SHIPPING, EXPORT, AND DELIVERY POLICY
- We bill your card as soon as you click the "PAY NOW" button, so even if your product(s) shipping is a month out, you pay right away. We have no problem cancelling and refunding your order if you don't want to wait for an out of stock product.
- 94-12 model trucks are 4WD only.
- Products noted as "IN-STOCK" may still take a week or so to assemble, package, etc, before shipping. DO NOT EXPECT IN-STOCK PRODUCT TO ALWAYS SHIP SAME DAY! Contact us pre-purchase to make sure we can ship quickly if needed. Most simple on the shelf pre-boxed product will ship same day, if ordered early in the day.
- Free shipping is only for the continental 48 states, and also if your purchase can fit in a Large Flat rate USPS box, then Hawaii, Alaska, and most US territories can choose Free Shipping also.
- If Free Shipping is chosen, the shipping method and carrier used is at our discretion.
- The order being processed via free shipping does not guarantee the order is qualified. We will contact you if extra shipping funds are needed to process your order.
- Shipments that cross USA borders into other countries, will most likely be subject to extra duty/tax/costs, that we have no control over. Please be aware of this before ordering.
- Lost or damaged shipments that cross USA borders are virtually impossible to complete claims on. For this reason any non-USA shipment claims are not the responsibility of BAD AXE PARTS, and will be between the recipient and shipping carrier, to resolve.
- Products noted as delivered, but seem to be lost or stolen, are not the responsibility of CBAD AXE PARTS. This issue will be between you and your local delivery carrier to resolve, or between you and your home insurance, etc. Making sure you have a safe drop location is not our responsibility.
RETURN AND REFUND POLICY
- We do not have an unconditional money back guarantee. We will honor most all returns for most reasons. That said if the returned product has been installed, the refunded funds will be calculated as fairly as possible, and adjusted by us, at our discretion.
- Unless the reason for a product return was a mistake on our end, returns originally shipped via Free Shipping will be credited to you minus the true shipping cost, as shipping was paid by us to send the order originally.
- Package your return well. Product damage obtained during the return process, will be compensated through the credit subtracted from the purchase price. If the product was never opened and/or is in original packaging, there should be no concern in this regard.
- Unless the reason for a product return was a mistake on our end, returns lost in transit back to us are not our responsibility, and will be between the sender and carrier to resolve.
- If BAD AXE PARTS is responsible for the reason a return was initiated, we will normally supply a return label via email, for you to print out and ship with.
- If the reason for a return is not an error that BAD AXE PARTS is responsible for, the sender must download and complete our return form, then create a shipment on your own to send the product back to us.
- Most refunds will be processed within 72 hours of product being received here.
- The refund process will normally take a few days for the money to land in your account, once initiated.
LEGAL Disclaimer: BAD AXE PARTS makes no warranties expressed or implied with regard to any product and/or installation including but not limited to the warranties of merchantability and fitness for a particular purpose. BAD AXE PARTS products and/or installations are for off-road use only. These products and/or installations have not been DOT tested or approved, the purchaser acknowledges that the purchase of these parts and/or installation may cause the vehicle to be unlawful to operate on public highways. The purchaser further acknowledges that no representations have been made to them with regard to the performance, safety or quality of these parts and/or their installation in the purchaser’s vehicle, and that the parts and/or installation may void the vehicle manufacturer’s warranty. BAD AXE PARTS retains no liability for any damage, injuries, and/or death caused directly or by association with BAD AXE PARTS products or installation. The purchaser indemnifies BAD AXE PARTS company name its employees, partners, and affiliates from all liability and waives their right to legal recourse against BAD AXE PARTS and its employees, partners, and affiliates. BAD AXE PARTS is not responsible for shipment damages or lost items during shipment. Customer must take their own actions against the shipping provider and or broker. By purchasing this product you are agreeing to all terms stated.